Prakash Chandran

Prakash Chandran

Design at Talentsky
San Luis Obispo, CA, US

Prakash leads design at Talentsky and is based in San Luis Obispo, CA Previously, he led the UX design & research team for Google's Enterprise solution (Workspaces) and was the Founder & CEO of a SaaS startup in the SMB referral space. In his spare time, he's a podcast host for RadioMD.com where he interviews doctors around the country on how they help others.

roles


Talentsky

June 2019 - present

Product & UX Lead

Lake Arrowhead, CA, US

Work with CEO to understand business requirements and how product and design supports them. Work with marketing and customer success to ensure customer journey is seamless and success metrics are being tracked along the way. Also responsible for managing and mentoring the UX team.


Xano

January 2019 - present

Co-founder and Head of Product

Los Angeles, CA, US

Lead product initiatives at Xano that keep users engaged. Measure customer success and suggest improvements to keep customers retained.


Doctor Podcasting

September 2017 - present

Podcast Host

Rolling Meadows, IL, US

I interview doctors around the country on a variety of topics and learn more about how they provide care to others.


Google, Inc.

July 2004 - March 2012

Senior UX Designer

Mountain View, CA, US


Cal Poly, Pomona

June 2001 - June 2003

Learning Specialist

Responsible for meeting 1:1 with professors to teach them how to create their course website and how to use different software applications. In addition to mentorship, I led 10 how-to workshops and led the re-design of the tech department's website.

education


Cal Poly, Pomona

June 1999 - June 2004

Technology & Operation Management

The TOM curriculum prepares the graduate for careers in managing operations and supply chain in small and large companies, national and international businesses, not-for-profit institutions, and government. Students majoring in Business Administration with an emphasis in Technology and Operations Management are provided a broad background in the field.

Achievements

Prakash Chandran with
Rizwan Ahmed + 4 more
Implement Analytics across entire Customer Journey
April 2022
 
Rizwan Ahmed + 4 more
Worked with Talentsky.com team and a consultant from Trionia to implement analytics starting from User Acquisition in Google Analytics and Google Tag Manager, to behavioral analytics in Segment and mixpanel. We can now track and measure success in every part of the customer journey.
Twilio SegmentGoogle AnalyticsGoogle Tag ManagerMixpanel
5 Comments
Great work Prakash! Success and customer journey go hand-in-hand! Keep up the passion for getting it right!
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Nice accomplishment Prakash! Happy to be a part of the team.
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Prakash Chandran with
Kameron Bertine and Nick Mazza
Led an NCF Webinar on API basics
April 2022
 
Kameron Bertine and Nick Mazza
I was asked to give a presentation on API basics to NCF (No Code Founders). They are the largest No-Code community on the web.
REST APIGraphQLPresentationsGoogle Slides
1 Comments
Excellent webinar! Thanks for inviting me to learn about APIs and the benefits of Xano
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Prakash Chandran with
Stason Kelley and Kameron Bertine
Design Development Strategies
April 2022
 
Stason Kelley and Kameron Bertine
Design and detail business development strategies, including elements such as fundraising, contributor relationship management, and customer retention and expansion, that ensure the sustainability and growth of the organization.
Customer Relationship ManagementSustainability ReportingInternal Client Relationship Management
1 Comments
great leadership Prakash.
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Prakash Chandran with
William Glass and Kameron Bertine
Interviewed for the Silicon Alley Podcast on UX and No-Code
March 2022
 
William Glass and Kameron Bertine
I was interviewed on the Silicon Alley Podcast: https://go.xano.co/3Iyr8PT “Prakash Chandran, founder of Xano, joins host William Glass to discuss no code development, productizing an internal tool, and the importance of user journeys. Prakash shares how he and his co-founders took an internal backend development tool and turned it into a commercial product. In addition, Prakash dives deep into user-centric design and how to map the customer journey in order to build a successful product.”
XanoCustomer Journey MappingUser Experience DesignHuman Centered DesignNo-Code Development Platforms
2 Comments
All things complicated tend to become simplified over time, including software development. Xano will open access to more people who want to create software solutions. Go Xano!
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Exciting, Master of UX! I'll have to check out this Podcast. Has it already aired?
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Prakash Chandran with
Rick Devine and Jordan Kepler
Present Analytics to Leadership
March 2022
 
Rick Devine and Jordan Kepler
Generate reports of findings from analytics and present these to senior management and colleagues. Ensure accurate information is being pulled and cite data sources accordingly.
Data Analysis SoftwareData ReportingMixpanelGoogle Analytics
1 Comments
I am very proud of our team and your leadership.
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Prakash Chandran with
Orisha Nnani and Devika Rananaware
Led UX Design workshop
January 2022
 
Orisha Nnani and Devika Rananaware
Led a UX design workshop where we discussed the importance of the customer journey and then did a design exercise together in Google Maps
Customer Journey MappingUser Experience DesignGroup Facilitation
1 Comments
looking forward to getting the feedback, great work Prakash.
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Prakash Chandran with
Rick Devine and Kameron Bertine
Gather Consumer Feedback
January 2021 – December 2021
 
Rick Devine and Kameron Bertine
Collect and document information from consumers about product functionality, and improve experience by relaying feedback to development team and presenting to leadership.
User ResearchInterviewingGrain.coZoom
4 Comments
Great, I have some feedback to provide to the team
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Prachi Dumas Would love to hear it! I'll shoot you a message
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Prakash Chandran with
Kameron Bertine + 2 more
Implement Visual Design Guidelines via Style Guide
January 2020 – December 2021
 
Kameron Bertine + 2 more
I built and manage Talentsky's Style Guide with Prakash (Head of Design at Talentsky) to help establish and promote a consistent visual user interface following industry best practices and standards.
User Interface Requirements DocumentationGraphic DesignAdobe XD
2 Comments
Excellent re-post! You and Kameron Bertine have both been great mentors to me on turning concepts into UX through great team collaboration.
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It's always a pleasure working with you!
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Prakash Chandran with
Rizwan Ahmed + 2 more
Set up Mixpanel to track user Behavior
October 2021
 
Rizwan Ahmed + 2 more
Work with the engineering team to send events to Mixpanel.com. This allows us to generate reports based on customer usage and make decisions based on incomplete journeys.
User TrackingMixpanelSegment.com
1 Comments
I have learned much from you and Nick. Our ability to help people be successful users of Talentsky, including enhancing the UX to make it easier is amazing.
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Set up Google Analytics
October 2021
 
Set up the Google Analytics integration for the marketing website. This includes filters to block unwanted domain traffic, Different views for analyzing data, Last-click attribution tracking, and cross-domain conversion tracking.
Single Page ApplicationGoogle AnalyticsGoogle Analytics AttributionCross-Domain Conversion Tracking
1 Comments
woe, a custom achievement! Nice. I hope we suggested that image!
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