Alana Deluty

Alana Deluty

User Success Manager at Talentsky
Providence, RI, US

I am here to support Talentsky users in profile and workshop development, and to answer any questions you have about our platform. If you have any questions about using Talentsky, you can reach me in Talentsky Chat, or at alana@talentsky.com

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User Success ManagerPremium

Manage databases and relationships for Talentsky. Measure key metrics related to adoption of Talentsky platform. Develop customer success plans, set goals, and monitor overall user success. Prepare reports for management.

roles


User Success Manager


Fulbright Association Rhode Island

President of the Board

I serve as the board president for the Fulbright Association of Rhode Island; we manage events and programming for Fulbrighters visiting the United States as part of the Fulbright exchange program.

Activity

Develop Strategy for User Engagement
Develop Strategy for User Engagement
September 2024
 
Kameron Bertine + 2 more
Develop plans to attract and retain users, customers, or audiences for a product, service, or platform. Optimize user interactions and experiences to achieve specific business objectives, such as increasing user retention, driving conversions, or enhancing brand loyalty.
User SuccessUser Experience DesignCustomer InteractionCRMBrand Management
1 Comment
Very proud of your contributions to user success Alana Deluty
1like
Workshop achievement post
Alana Deluty with
Rick Devine + 2 more
Developed AI Strategy
Developed AI Strategy
September 2024
 
Rick Devine + 2 more
Helped develop the AI strategy for maintenance of roles, tasks, and skill databases at Talentsky.
Design ThinkingLanguage Model AIProduct Development Strategy
1 Comment
Very nice to have you in this Workshop Alana Deluty
Workshop achievement post
Alana Deluty with
Jordan Kepler and Kameron Bertine
Damascus Creation
Damascus Creation
September 2024
 
Jordan Kepler and Kameron Bertine
I attended Jordan Kepler's Damascus Creation workshop to learn about the basics of bladesmithing, especially with high carbon steel. I learned a basic overview of how bladesmithing works, as well as how the unique patterns and artwork are created with each blade.
BlacksmithingMetalworkingWeldingSteelForging
3 Comments
Great first workshop! Always fun teaching the depths of Damascus.
1like
Jordan, that was awesome....I had no idea how little I knew about making and maintaining knifes. Your play-do example was really cool and brought the complexities of forging to life.
Alana Deluty with
Kameron Bertine + 3 more
Curate Content for Language Model AI
Curate Content for Language Model AI
August 2024
 
Kameron Bertine + 3 more
Carefully curate written, descriptive content, and enhance existing content, for use in the Talentsky language model AI. Select and organize high quality text to improve the model's language understanding, by filtering relevant information, ensuring diversity and accuracy, and structuring content to cover a broad range of topics and contexts.
Digital User ExperienceKnowledge ManagementContent CurationCopywriting & EditingContent Management
1 Comment
You have developed great skills in managing our LLM content. Great work Alana.
1like
Alana Deluty with
Rick Devine and Kathryn Hegarty
Applied for Grant
Applied for Grant
July 2024
 
Rick Devine and Kathryn Hegarty
Applied for a federal grant from the national Fulbright Association. Assessed chapter needs, created a year-long timeline of activities and events, developed a budget for each proposed program, and created a compelling grant proposal that described how funds would be used by the Rhode Island chapter.
Grant ReportingProposal WritingProject PlanningAfter Action ReportsProgram Management
1 Comment
Excellent achievement outside of those associated with your User Success Manager role.
Alana Deluty with
Chris Galy + 4 more
Provide Real-Time User Support
Provide Real-Time User Support
July 2024
 
Chris Galy + 4 more
Provide real-time user support to Talentsky users and enterprise clients. Proactively observe user behavior, directly address user issues and questions in a timely manner.
TalentskyUser StoriesTechnical SupportUser SuccessUser Tracking
1 Comment
You are doing a great job with users Alana, both providing real-time live chat support and assessing the performance of our AI for ease of use. I am sure Matt Nearhoof would agree!
Alana Deluty with
Rick Devine + 2 more
Increase Product Growth and Engagement
Increase Product Growth and Engagement
July 2024
 
Rick Devine + 2 more
Collaborate with teams at Talentsky andTandym to identify opportunities to drive product growth and user engagement, and develop data-driven recommendations for leadership.
TalentskyCustomer FocusCustomer InteractionCustomer SuccessDatabase Management
Workshop achievement post
Alana Deluty with
Rick Devine + 2 more
Developed AI Strategy
Developed AI Strategy
June 2024
 
Rick Devine + 2 more
I participated in a workshop with Rick Devine, where I learned how to holistically and thoughtfully create an organizational AI strategy.
Design ThinkingLanguage Model AIProduct Development Strategy
1 Comment
great work on the language model AI Alana.
Workshop achievement post
Alana Deluty with
Rick Devine + 2 more
Developed AI Strategy
Developed AI Strategy
June 2024
 
Rick Devine + 2 more
Developed a holistic AI strategy, across datasets, for Talentsky.
Design ThinkingLanguage Model AIProduct Development Strategy
1 Comment
excellent work Alana!
1like
Workshop achievement post
Alana Deluty with
Rick Devine + 2 more
Developed AI Strategy
Developed AI Strategy
June 2024
 
Rick Devine + 2 more
I participated in a workshop with Rick Devine where I thoroughly learned the basics of developing and applying an AI strategy within a growing business.
Design ThinkingLanguage Model AIProduct Development Strategy
1 Comment
It was great to see you in this Workshop Alana. You have applied the concept of AI powering ease of use very nicely!
1like