Grace Galy

Grace Galy

User Success Analyst at Talentsky
Carmel-by-the-Sea, CA, US

At Talentsky, I help younger users find their voice on the platform, onboarding process, acquire feedback, and learn from others in live Workshops. By fostering open conversations about what’s working and what’s not for younger users, I assist Talentsky continuously improve and better serve the next generation of talent.

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User Success AnalystPremium

Bringing younger voices to the forefront. Help onboard younger users to join the platform, ensuring their experiences, ideas, and feedback are heard.

roles


User Success Analyst

Bringing younger voices to the forefront. Help onboard younger users to join the platform, ensuring their experiences, ideas, and feedback are heard.


President of Women's Club Lacrosse

San Luis Obispo, CA, US

Facilitated and led team practices, fostering a collaborative and supportive environment. Administered all required paperwork and documentation with the league, ensuring compliance with regulations and standards. Managed logistical aspects of club activities, including coordinating travel arrangements, equipment procurement, and budget oversight

education


San Jose State University

Biology Concentrating in Stem Cells

San Jose, CA, US

Take graduate classes and conduct research at the graduate level, while assisting faculty or other instructional staff in postsecondary institutions by performing teaching or teaching-related duties, such as teaching lower level courses, developing teaching materials, preparing and giving examinations, and grading examinations or papers.


Animal Science

San Luis Obispo, CA, US

Undergraduate studies in Animal Science and a minor in Agricultural Business.

Activity

Workshop achievement post
Grace Galy
with
Rick Devine + 2 more
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Investment Capital Development
Investment Capital Development
August 2025
 
Rick Devine + 2 more
In this Apprentice level Workshop I will describe the what, why and the how of raising investment capital from direct investors.
Investor DevelopmentSocial Impact InvestingCapital Planning
2 Comments
we learned a lot in this workshop!
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It was great seeing you, Arlene Pereira and Alana Deluty in this Workshop. I hope you are excited about your new skills!
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Grace Galy
with
Alana Deluty and Rick Devine
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Optimize End User Experiences
Optimize End User Experiences
July 2025
 
Alana Deluty and Rick Devine
Collaborate with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
Design ThinkingMobile Interaction DesignUser Experience DesignDigital User ExperienceCustomer Onboarding
1 Comment
good job Grace!
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Grace Galy
with
Alana Deluty and Rick Devine
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Develop Ideas to Improve Customer Experience
Develop Ideas to Improve Customer Experience
July 2025
 
Alana Deluty and Rick Devine
Contribute new ideas or concepts about how to improve client and customer experiences.
Customer Experience ManagementCustomer Support OperationsCustomer InteractionCustomer SuccessDesign Thinking
Grace Galy
with
Alana Deluty and Rick Devine
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Oversee Customer Experience
Oversee Customer Experience
July 2025
 
Alana Deluty and Rick Devine
Monitor feedback, identify pain points, and lead initiatives to improve satisfaction and loyalty. Ensure consistent, high-quality engagement across all touchpoints.
Renewal ManagementCustomer Support ManagementCustomer Experience ManagementCustomer FocusCustomer Service Management
1 Comment
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Grace Galy
with
Alana Deluty and Rick Devine
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Gather Consumer Feedback
Gather Consumer Feedback
July 2025
 
Alana Deluty and Rick Devine
Collect and document information from product users about product functionality; share feedback with product team in order to make improvements that will enhance the user experience.
User Experience DesignProduct DesignSales Proposals & PresentationsValue Added ResellersWeb Development
Grace Galy
with
Alana Deluty and Rick Devine
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Ensure Good User Experience
Ensure Good User Experience
July 2025
 
Alana Deluty and Rick Devine
Train and onboard new users to ensure a positive and efficient user experience.
User Experience DesignUsability DesignUser StoriesUser Flow DesignCustomer Journey Mapping
1 Comment
it's great to have you on the team Grace!
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User Success Analyst

July 2025 - present

2 Comments
super cool!
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Biology Concentrating in Stem Cells

at San Jose State University in San Jose, CA, US

August 2025 - present

1 Comment
giphy
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1like