Alana Deluty

Alana Deluty

User Success Manager at Talentsky
Providence, RI, US

Making the American labor system more egalitarian at Talentsky, the world's first data-driven & skills-focused platform for worker up-skilling. Chapter President of Fulbright Association of RI since 2018. Green and Complete Streets Advisory Council, Providence, RI

roles


Talentsky

October 2022 - present

User Success Manager

Work directly with Talentsky clients to learn about their organizational needs related to talent acquisition. Review, edit, modernize, and update database of skills and roles in the Talentsky platform. Serve as a contact person for queries about skills database.


Fulbright Association Rhode Island

January 2018 - present

President

Providence, RI, US

Conduct programming and events for Rhode Island's Fulbright alumni and current Fulbrighter community (30 grantees/year from ~20 countries). Revived chapter from relative inactivity to healthy and thriving with 30 active members, 10-15 events, $7,000 annually in grant funding, increased political advocacy, and a national presence.


Talentsky

August 2021 - October 2022

Data Science Analyst

Los Altos, CA, US

Review, edit, modernize, and update database of skills and roles for Talentsky. Liase with other members of data science team to determine consistent set of standards for database curation. Serve as a contact person for queries about skills database.


Yahel Israel

September 2020 - July 2021

Fellow

Lod, Central District, Israel

I spent 9 months living in Lod, Israel, a struggling, mixed Jewish/Arab city in Israel's economic periphery. Here, I worked on numerous community projects, including a food access map, a hydroponics project, and advocacy work for a Palestinian feminist nonprofit. I also engaged in significant fundraising and rebuilding efforts after the 2021 Israel-Palestine crisis.


Brown University

April 2019 - March 2020

Research Project Coordinator

Coordinated recruitment, enrollment, data collection, data cleaning, NIH/clinicaltrials.gov reporting requirements, and regulatory documentation for a one year, NIH funded, investigator-initiated R21 study regarding the effects of a digitally delivered mindfulness intervention on subjects with anxiety and sleep disturbance. Additionally worked on mobile application rating study, and MTurk mass global data collection study.

Activity

Design Event Invitations
January 2018 – November 2022
 
For the Fulbright Association of Rhode Island, I use Canva.com and MS Paint to design inviting and captivating invitations, consistent with our brand colors, for Fulbright events.
UI Style GuidesCanvaLayout Design
1 Comment
nicely done Alana Deluty
a
a
Alana Deluty with
Kameron Bertine + 3 more
Oversee Database
November 2022
 
Kameron Bertine + 3 more
Oversee the edits and updating of roles, tasks, and skills in the Talentsky database. Manage overall direction of data science goals.
TalentskyCleaning DataData ScienceRelational DatabasesDatabase Management
1 Comment
You and Anthony Helton have done a great job editing and refining our core databases that combined with our data science, enable everyone who works post relevant achievements and skills. Go Talentsky!
a
a
2like
Alana Deluty with
Rick Devine + 3 more
Develop Engagement Strategy
October 2022
 
Rick Devine + 3 more
Partner with design, digital marketing and user success teams to create analytic dashboards including user profile completion, achievement posting, tagging activity and skill following. The objective is to help each user become the most successful user they can be on the Talentsky Network.
User SuccessUser EngagementPredictive Analytics
1 Comment
You versatility continues to impress!
a
a
1like

User Success Manager

October 2022 - present

2 Comments
You represent the power of exposing people to different tasks across the business to test their passions to be their best. Well done Alana!
a
a
2like
Well-deserved and a great fit for your substantial skill set!
a
a
2like
Alana Deluty with
Kameron Bertine + 2 more
Engage in Self-Directed Learning
September 2022
 
Kameron Bertine + 2 more
Engage in self-directed learning, either via in-person education, virtual classes, or online resources, in order to improve and grow in a particular skill or a skill area. Learned new skills including account management, client acquisition, and customer support, in an “on the job” setting.
Professional TrainingCustomer Service ManagementCustomer InteractionCustomer SuccessCustomer Onboarding
2 Comments
Nice work Alana! Cool accomplishment!
a
a
2like
Looking forward to our upcoming reactions so I can leave “cool”. Meanwhile, this is cool!
a
a
2like
Alana Deluty with
Kathleen Westover + 3 more
Gather Customer Needs Data
January 2022 – July 2022
 
Kathleen Westover + 3 more
Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate customer needs, and use this information to develop improvements to Talentsky platform.
TalentskyDatabase ManagementCustomer FocusCustomer IntelligenceCustomer Success
3 Comments
Great work Alana! Keep up the great work with user feedback.
a
a
Product design and user performance are two sides of the same coin! Great work Alana, Kathleen Westover and Kameron Bertine
a
a
Alana Deluty with
Rick Devine + 3 more
Talentsky Mentor Engagement
January 2016 – June 2022
 
Rick Devine + 3 more
Collaborate on compelling on-boarding UX to engage new joiners to reach Mentor status on Talentsky.
TalentskyUser EngagementUser Acceptance Testing
3 Comments
could not be more proud of your achievement!
a
a
2like
Great work! I love collaborating with you and Stason Kelley
a
a
1like
Alana Deluty with
Kathleen Westover + 2 more
Improve Data Collection Process
May 2022 – July 2022
 
Kathleen Westover + 2 more
Develop a new process for gathering data from users and sharing feedback with Talentsky team. Improve the system and the accuracy of the data being reported by receiving feedback and analyzing gaps in existing processes.
Workflow AnalysisTalentskyData Integrity AssuranceDatabase Management
2 Comments
could not be more proud of this work on our very important content core.
a
a
2like
Well done, Alana Deluty !
a
a
1like
Alana Deluty with
Anthony Helton + 3 more
Gather and Document User Feedback
January 2022 – June 2022
 
Anthony Helton + 3 more
Gather, analyze, and document user feedback to locate or resolve sources of problems, identify customer concerns, and share customer problems and suggestions with management.
Customer Solutions DevelopmentCustomer Support ManagementUser ResearchUser Generated ContentUser Tracking
Publish New Research
May 2019 – March 2020
 
Published “Targeting anxiety to improve sleep disturbance: A randomized clinical trial of app-based mindfulness training” in the Journal of Psychosomatic Medicine, a peer-reviewed academic journal, while at Brown University.
Sleep PsychologyClinical Research StudiesResearch PapersMindfulness Based Stress ReductionProtocol Compliance
2 Comments
wow, very cool
a
a
1like
Impressive! Would love to know more - was there a significant difference?
a
a